This guide contains…
The perfect start-up meeting
Before the meeting
Meeting practice
By the end of the meeting…
Disclaimer: For small to medium sized project, our goal is to conduct one start-up meeting, where as bigger and on-going retainers (with bigger scopes) the start-up is usually a series of meetings including a workshop with the client. In the latter cases, view the below as a guiding principle rather than absolute truth.
Run time: 60 minutes.
Attendees: CGM + specialists.
Documentation: A Google Doc in the client folder or a tab in the distribution plan. Assign ownership to all action items.
Yes, the below sounds harsh, and isn’t being practiced deliberately by anyone at Trickle, but it’s healthy to – from time to time – remind ourselves of what can “eat into” the time of a meeting.
Meeting runs over time: As the meeting is about to end, someone asks a long-winded question.
Technical difficulties: When an attendee doesn’t know how to use the platform or there’s sound feedback, delayed video, or background noise.
Lack of preparation: The presenter or meeting owner isn’t fully prepared and stumbles through their points.
Define everything in writing and assign action points to an owner!
Define campaign objectives (5-10 min)
Set… primary and secondary.
Answer… What is “nice to have” for the client versus what actually drives value?
Think / discuss… Can we be inspired by success cases in terms objectives?
Target groups (15 min)
Fill out…
Demographics (age, gender, language?) Locations and prioritised markets Prof/job - descriptions Industry - descriptions Specific schools per market - descriptions Interests Digital behaviours Key motivators
Tracking (5-10 min)
Identify tracking needs. What we need versus what is nice.
Content and landing page review (10-15 min)
Review assets together and compile necessary feedback / action points.